JEPCO Customer Services 4.14
Continue to app
Free Version
Publisher Description
The JEPCO application presents the following new functionalities:
Inside menu:
- My profile: the customer can update their own profile to allow JEPCO to better serve them.
- Manage multiple customer sub-accounts/subscriptions.
- Unsent Self-Readings: The customer can take the readings and save it if there is no or bad Internet signal, later on the customer can submit the readings manually, when the internet is available (within two (2) hours) by pressing the sending button.
- Meter Self-Read Archive: The customer can view up to three (3) previous months/reads images (pervious three (3) months meter pictures and last three (3) readings) of his Meter Self- reading (if the customer used the Meter Self-reading feature in the app)
- Complaints Record: Show all the previous complaints.
- Payments Record: This feature only shows the successful payment via the JEPCO mobile application.
Portal Screen:
- Default meter alias name
- Default meter statistical information, such as:
. Unpaid Bills,
. Last Net Consumptions,
. Next Meter Reading (date)
. Others….
- Dashboards:
. Consumption Quantity (KWH)
. Bills Average (JOD)
- New Connection Req.: Customer can apply for new connection request using this service
- Bottom Menu:
. Contact us.
. Notifications: Displays all notifications for registered sub-accounts/subscriptions.
- Favorite services: which include four (4) main services
- Services: Include a menu with all services.
Services Menu:
- Account Statement, this feature is useful for the customer as it can:
. Choose the required sub-account or subscription
. Display all the due bills/invoices and total receivable balance
. The customer can use this feature only in JEPCO branches, by displaying the barcode of the account statement (to go directly to the cashier):
§ To pay a bill/invoice by pressing on the "single" bill/invoice, which shows the barcode that the JEPCO cashier can read.
§ Can pay all outstanding bills/invoices by pressing the barcode icon next to the total bills/invoices, which show the barcode that the JEPCO cashier can read.
. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Bills: This function allows the customer to:
. Choose the required sub-account or subscription
. “Refresh” to get last status
. Get bill/invoice details by clicking on the bill/invoice
. Use bill/invoice presentment (in the top of details page)
. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Consumption Calculation, which allows the customer to:
. Use the consumption calculator (for simulations)
. Use to "Calculate" for the current (assuming that the consumption is for a month and calculated on the latest tariff)
- Meter Self-reading:
. This can demonstrate to the customer the following features:
§ Meter ready to be read
§ Meter already read in authorized period
§ What is the next date of meter reading.
. Allows the customer to take, submit a photos and enter the readings of his meters (for the meters ready to be read and for multi meters in one round), in order to allow JEPCO issue a new Invoices/bills accordingly
- Complaint: This service is used to submit a new complain related to JEPCO Customers, for any issue in services or assets related to JEPCO (which could affect the JEPCO services or electricity power services)
- Payment: Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Branches: Include the contact information and locations of all JEPCO branches.
Aug 8, 2023
Version 4.14
- add the functionality to inquire about a status of a dealing.
- add the functionality to pay for reconnecting electrical service.
- add the functionality to pay for dealings.
- user interface enhancements on screen 'Contact Us'.
- application tuning and enhancements.
About JEPCO Customer Services
JEPCO Customer Services is a free app for iOS published in the System Maintenance list of apps, part of System Utilities.
The company that develops JEPCO Customer Services is Jordan Electric Power Company. The latest version released by its developer is 4.14.
To install JEPCO Customer Services on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2023-08-08 and was downloaded 1 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the JEPCO Customer Services as malware if the download link is broken.
How to install JEPCO Customer Services on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the JEPCO Customer Services is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After JEPCO Customer Services is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
